Terms & Conditions

Standard NET 30 terms are available to all qualified dealers who have submitted a Customer Information Application and have been approved for credit availability by our credit department. We also accept MasterCard, Visa, Discover and Cash in Advance as alternate methods of payment.

Prices and availability are subject to change without notice. Errors will be corrected when discovered. PI-PTP reserves the right to correct any errors (pricing or otherwise), inaccuracies or omissions at any time, including after orders have been shipped.

Past Due Accounts
PI-PTP reserves the right to hold shipments on delinquent accounts, and to reassess established terms with that dealer. In the event that terms are revoked, dealer may pay by one of the alternative methods listed above. The dealer will be contacted by our credit department prior to the revocation of terms via telephone or letter.

Customer is responsible for all shipping charges.

Return Policy
Please contact us should you have any questions about your PI-PTP products. We are the designers and manufacturers, and therefore know our product inside and out. If there is a craftsmanship flaw, please contact our Quality department and we will issue a Return Authorization number (RA#) for you to use to return the defective merchandise to us for replacement. A restocking fee of 20% may be applied, but a RA# is still required before return product will be accepted.

A division of PI, Inc.
213 Dennis Street
Athens, TN 37303
Toll Free: 888-818-9632
Local: 423-745-6213 ext. 3322
Fax: 423-744-1364